Resume

John McDuffie

Resume covering data analysis, technical writing, systems support, and technical operations work.

Professional Summary

Experienced technology professional with a background in support, networking, SaaS platforms, digital publishing, and technical communication. Since 2020, the primary focus has been data analysis, combining structured reporting, technical depth, and reader-friendly presentation.

Experience

Data Analysis and Visual Data Storytelling

Independent

2020 - Present

Analyze large datasets to identify patterns, risks, and opportunities, then shape findings into readable visuals and practical next steps.

  • Build exploratory analyses that reveal trends, outliers, and hidden drivers.
  • Produce narrative-ready summaries that support decision-making.

Writer, Editor, and Content Strategist

Independent / Contract

1994 - Present
  • Write and edit long-form articles, essays, and feature content across industries.
  • Develop SOPs, knowledge base articles, and technical guides.
  • Create website copy, press materials, and brand messaging.
  • Collaborate with designers and developers on voice and UX alignment.

Technology Consultant and Server Administrator

Labyrinth Consulting

2008 - Present
  • Administer and troubleshoot Windows and Linux servers and workstations.
  • Design, secure, and maintain wireless and wired networks.
  • Provide support for Microsoft Office, WordPress, and Adobe tools.
  • Train end users and produce workflow documentation.

Compliance Consultant and Data Security Analyst

Independent

2007 - Present
  • Consult on HIPAA compliance and data security strategy.
  • Develop and audit security policies and run phishing simulations.
  • Assess internet-facing devices and endpoints for risk and vulnerabilities.
  • Translate technical findings into clear reporting and user education.

Graphic Artist, Page Designer, and Editor

Dykes Publishing Group

2010 - 2012
  • Designed print magazines and managed editorial direction.
  • Managed online publications, content strategy, social media, and SEO.
  • Worked extensively with Adobe InDesign and editorial standards.

Senior Art Manager and Graphic Artist

Masco Signs, Inc.

2002 - 2008
  • Designed advertising media and fabricated display and signage materials.
  • Expanded into project management, customer relations, and store operations.